SHIPPING AT A GLANCE
Thank you for visiting and shopping at our store. Following are the terms and conditions that constitute our shipping policy.
As customer satisfaction is our prime responsibility, we proudly offer FREE Standard Registered Shipping on all items with no minimum purchase required. However, if you want to speed up your delivery, you can also choose DHL Express Shipping service which will get your order delivered sooner than the 2-4 business days. Delivery time and costs depend on the chosen option:
Standard Registered Shipping
|
Shipping destination |
Cost |
Estimated delivery time |
|
USA / CA |
FREE |
5–15 business days |
|
EU countries |
FREE |
2–15 business days |
|
Non-EU countries |
FREE |
5–18 business days |
DHL Express Shipping
|
Shipping destination |
Cost |
Estimated delivery time |
|
|
$100 and above |
Up to $99.99 |
||
|
USA / CA |
FREE |
$9.95 |
2-4 business days |
|
Worldwide |
FREE |
$9.95 |
2–7 business days |
IMPORTANT: An additional charge applies for each shipment that is delivered in a remote/rural/northern area.
Please note, orders are packed and shipped on business days, from Monday to Friday. On top of that, most deliveries will usually begin processing within 24 hours after the payment has been received.
We do our best to ensure the timely delivery of all orders. However, when selecting our Standard Registered or DHL Express Shipping, have in mind that the shipping duration listed above is an estimate only. On rare conditions, due to postal service delays and other factors outside of our control (e.g., location you want items to be shipped), orders may take longer to arrive. Be aware that shipping times do not include processing time.
ATTENTION: If you order multiple items from our store, they will be combined into the same package. Please contact us first, if you wish to get items in separate parcels.
TRACKING
We provide two shipping options – both include tracking. Once your order has been dispatched, you will receive a shipping notification via email with tracking information and estimated arrival date. You can easily track your package during the whole transit time using the link provided in your shipment confirmation email. If you do not receive an email containing tracking details, check your spam filter or contact with us.
CANCELATION
Change your mind? As soon as you place your order, we know you need it fast. Therefore, if you want to make any changes to your order or need to cancel, please email us immediately within 2 hours of purchase.
If you still have any questions about your order, please contact our customer support team by email.